Return Policy for Sawaeed Palestine Charity Team
We understand the importance of flexibility in handling donations and appreciate your trust in supporting our charitable projects. We offer our donors a flexible refund policy that enables them to review their decisions regarding donations.
Return conditions:
Donated funds can be refunded within 21 days from the date of payment. We appreciate your understanding of this time frame which allows us to manage resources effectively while maintaining our commitment to the projects we support.
To request a refund, please contact us directly by email or phone. Contact details are available in the "Contact the Site" section of our website.
When submitting a refund request, please provide the necessary information such as the donation ID and payment date to facilitate the refund process.
Return process:
Once we have received your request and verified its details, we will process the return as soon as possible.
Refunds will be made using the same payment method originally used for donation. We ensure that the process will be as smooth and comfortable as possible.
A notification confirming receipt of the return request and processing details will be sent to your email.
Exceptions:
We ask donors to bear in mind that some special campaigns or donations made for certain purposes may be subject to different refund conditions due to their immediate or customized nature. These conditions will be clarified at the start of the special campaign.
Contact Site:
For any questions about the return policy or to submit a return request, please contact us via [97972 52-486-7661 or sawaeid.team27amgmail.com].
We appreciate your continued support and are committed to providing maximum transparency and flexibility in handling your donations. Thank you for your trust.
